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We want you to love your Soft Glow Nights!

Shipping Policy

Last updated: July 20, 2026

Thank you for shopping at Soft Glow Nights! We are committed to delivering your 6 Pack Night Lights efficiently and securely. Please review our shipping policy below.

1. Flat Rate Shipping

We offer a flat rate shipping fee of $8.95 per order for all domestic shipments, regardless of the number of items purchased.

2. Processing Time

All orders are processed and prepared for shipment within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders shipped within the United States, we use reliable carriers such as USPS and UPS. Once shipped, you can expect your order to arrive within 5-10 business days.

4. International Shipping

We offer international shipping to select countries. International orders typically arrive within 10-25 business days after shipment, depending on the destination and customs processing.

Please note that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.

6. Shipping Delays

While we strive to deliver your order within the estimated timeframes, Soft Glow Nights is not responsible for delays caused by shipping carriers, adverse weather conditions, customs processing, or other unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments can only be sent via USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date (for lost packages) or within 3 days of delivery (for damaged packages) at support@softglownights.com. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your products or a suitable resolution.

9. No Shipping to Restricted Countries

Due to various legal and logistical restrictions, we are unable to ship to certain countries. If your country is not available during checkout, we currently do not ship to that location.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us: